[vc_row][vc_column width=”2\/3″][vc_column_text]Companies seem to dislike the term ‘managed support’ because it sounds like something went wrong. The truth is that managed AI support represents the difference between a model that works in a demo and one that keeps working in production. The only time a managed AI system fails is when no one is watching it anymore. We help companies keep their models, pipelines and infrastructure healthy long after the initial project ends. It is inevitable that data will drift and systems will need tuning; we help clients catch and correct this before it affects the business.<\/p>\n
We help companies turn a one-time AI or data project into a continuously improving asset. Our specialty lies in understanding what “healthy” looks like for your specific systems, and keeping them that way.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][stm_spacing lg_spacing=”0″ md_spacing=”0″ sm_spacing=”0″ xs_spacing=”30″][vc_single_image image=”6909″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1573722038433{background-color: #f2f4fa !important;}”][vc_column width=”1\/2″][stm_spacing lg_spacing=”90″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading text=”Monitoring & SLAs” use_theme_fonts=”yes”][vc_column_text]Excellent observability is necessary for any AI system to stay financially and operationally sound. Our Monitoring & Support services ensure that no model degradation or data drift in your systems goes undetected. Some companies have the mistaken idea that monitoring is only necessary after an incident happens. Thus any company running AI or data systems in production needs ongoing, outside monitoring and support:[\/vc_column_text][vc_column_text]<\/p>\n
Model monitoring platforms \u2013 Performance & drift research
\nObservability tools \u2013 Logs, metrics & traces research
\nData quality frameworks \u2013 Data drift & anomaly research
\nIncident management platforms \u2013 Alerting & response research
\nCost monitoring tools \u2013 Cloud & inference spend research
\nUptime & SLA dashboards \u2013 Availability research
\nBenchmark reports \u2013 system health report “slices”<\/p>\n
[\/vc_column_text][stm_spacing lg_spacing=”90″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][vc_column width=”1\/2″][stm_spacing lg_spacing=”90″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”0″][stm_charts design=”bar” values=”%5B%7B%22title%22%3A%22Before%20managed%20support%22%2C%22y_values%22%3A%2210%3B%2015%3B%2020%3B%2025%3B%2027%3B%2025%3B%2023%3B%2025%22%2C%22color%22%3A%22%23fe6c61%22%7D%2C%7B%22title%22%3A%22After%20managed%20support%22%2C%22y_values%22%3A%2225%3B%2018%3B%2016%3B%2017%3B%2020%3B%2025%3B%2030%3B%2035%22%2C%22color%22%3A%22%235472d2%22%7D%5D”][stm_spacing lg_spacing=”90″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][\/vc_row][vc_row][vc_column][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading text=”Reliable & Safe” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][stm_spacing lg_spacing=”20″ md_spacing=”15″ sm_spacing=”10″ xs_spacing=”10″][vc_row_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”stm-suitcase-2″ style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Model
\nMonitoring”]We track model performance and data drift continuously, so degradation gets caught before it affects your business.[\/stm_icon_box][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”fa fa-plane” style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Infrastructure
\nSupport”]We always develop support plans specifically designed to meet and reflect each client’s infrastructure requirements.[\/stm_icon_box][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”stm-davos_cart” style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Retraining
\n& Tuning”]Our retraining cadence is based on best practices and highly sophisticated evaluation to keep models performing as data changes.[\/stm_icon_box][\/vc_column_inner][\/vc_row_inner][stm_spacing lg_spacing=”40″ md_spacing=”40″ sm_spacing=”30″ xs_spacing=”30″][vc_row_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”stm-home” style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Cost
\nOptimization”]We provide ongoing tuning to help clients minimize their cloud and inference costs without hurting performance.[\/stm_icon_box][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”stm-shield_flat” style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Incident
\nResponse”]We always maintain response plans specifically designed to meet and reflect each client’s uptime requirements.[\/stm_icon_box][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_icon_box icon=”fa fa-bar-chart” style=”icon_left” icon_size=”21″ icon_color=”base” icon_bg_color=”third_bg” icon_width=”70″ title=”Reporting
\n& Analytics”]We deliver clear reporting built on best practices and sophisticated analytics to keep clients informed at all times.[\/stm_icon_box][\/vc_column_inner][\/vc_row_inner][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1573724454403{background-color: #f2f4fa !important;}”][vc_column][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading text=”Why clients choose managed support” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][stm_spacing lg_spacing=”20″ md_spacing=”15″ sm_spacing=”10″ xs_spacing=”10″][vc_row_inner][vc_column_inner width=”1\/2″][stm_info_box style=”style_7″ title=”24\/7 Monitoring” link=”url:%2F|title:Read%20more||”]Receive continuous monitoring from a dedicated support team. Coverage across all of your production AI systems.[\/stm_info_box][stm_spacing lg_spacing=”30″ md_spacing=”30″ sm_spacing=”30″ xs_spacing=”30″][\/vc_column_inner][vc_column_inner width=”1\/2″][stm_info_box style=”style_7″ title=”No Silent Failures” link=”url:%2F|title:Read%20more||”]With ALETERIS you’ll get no undetected drift, no unmonitored pipelines and fast, transparent incident response.[\/stm_info_box][stm_spacing lg_spacing=”30″ md_spacing=”30″ sm_spacing=”30″ xs_spacing=”30″][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″][stm_info_box style=”style_7″ title=”State of the Art” link=”url:%2F|title:Read%20more||”]Run your monitoring and support on the world’s best observability platforms, from model to infrastructure.[\/stm_info_box][stm_spacing lg_spacing=”30″ md_spacing=”30″ sm_spacing=”30″ xs_spacing=”30″][\/vc_column_inner][vc_column_inner width=”1\/2″][stm_info_box style=”style_7″ title=”Predictable Costs” link=”url:%2F|title:Read%20more||”]Receive predictable, transparent support pricing with no surprise fees. Clear plans for every stage of growth.[\/stm_info_box][\/vc_column_inner][\/vc_row_inner][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][\/vc_row][vc_row][vc_column][stm_spacing lg_spacing=”40″ md_spacing=”35″ sm_spacing=”30″ xs_spacing=”30″][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading text=”Support plans” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][stm_spacing lg_spacing=”20″ md_spacing=”15″ sm_spacing=”10″ xs_spacing=”10″][vc_column_text]<\/p>\n
While we are focusing on keeping your AI and data systems healthy, your team can have more time and focus on building new things.<\/p>\n
[\/vc_column_text][stm_spacing lg_spacing=”40″ md_spacing=”35″ sm_spacing=”30″ xs_spacing=”30″][vc_row_inner][vc_column_inner width=”1\/3″][stm_pricing_plan style=”style_2″ title=”Starter” price=”Free” subtitle=”for up to 2 models and 3 pipelines” link=”url:%23|title:Get%20now||”]<\/p>\n
3 monitored pipelines
\n30-day performance history
\nUp to 2 monitored models
\nUnlimited alert history<\/p>\n
[\/stm_pricing_plan][stm_spacing lg_spacing=”0″ md_spacing=”0″ sm_spacing=”0″ xs_spacing=”72″][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_pricing_plan style=”style_2″ title=”Professional” price=”$12″ subtitle=”for up to 2 editors and 3 projects” link=”url:%23|title:Get%20now||” label=”Popular” price_suffix=”\/mo”]<\/p>\n
Unlimited monitored pipelines
\nUnlimited performance history
\nCustom alerting & permissions
\nPriority incident response<\/p>\n
[\/stm_pricing_plan][stm_spacing lg_spacing=”0″ md_spacing=”0″ sm_spacing=”0″ xs_spacing=”30″][\/vc_column_inner][vc_column_inner width=”1\/3″][stm_pricing_plan style=”style_2″ title=”Organization” price=”$24″ subtitle=”for up to 2 editors and 3 projects” link=”url:%23|title:Get%20now||” price_suffix=”\/mo”]<\/p>\n
Org-wide monitoring standards
\nCentralized support team
\nDedicated SLA management
\nQuarterly optimization reviews<\/p>\n
[\/stm_pricing_plan][stm_spacing lg_spacing=”0″ md_spacing=”0″ sm_spacing=”0″ xs_spacing=”30″][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading text=”Our partners says” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][stm_spacing lg_spacing=”20″ md_spacing=”15″ sm_spacing=”10″ xs_spacing=”10″][stm_testimonials count=”4″ style=”style_5″ navigation_type=”bullets”][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1576818975429{margin-bottom: -60px !important;background-image: url(http:\/\/aleteris.com\/wp-content\/uploads\/2016\/06\/placeholder-1.gif?id=33) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][vc_custom_heading stripe_pos=”hide” text=”KEEP YOUR AI RUNNING!” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”hide_indents”][stm_spacing lg_spacing=”20″ md_spacing=”20″ sm_spacing=”20″ xs_spacing=”10″][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_column_text]<\/p>\n
Improve the reliability of your AI and data systems and save money by catching issues early. Discover all the services we offer.<\/p>\n
[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][stm_spacing lg_spacing=”50″ md_spacing=”40″ sm_spacing=”30″ xs_spacing=”30″][vc_btn title=”Get now” style=”flat” color=”theme_style_3″ align=”center” link=”url:%2Fservices|title:Apply%20for%20Services||”][stm_spacing lg_spacing=”100″ md_spacing=”80″ sm_spacing=”70″ xs_spacing=”60″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column width=”2\/3″][vc_column_text]Companies seem to dislike the term ‘managed support’ because it sounds like something went wrong. The truth is that managed AI support represents the difference between a model that works in a demo and one that keeps working in production. The only time a managed AI system fails is when no one is watching<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6122","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/pages\/6122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aleteris.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6122"}],"version-history":[{"count":3,"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/pages\/6122\/revisions"}],"predecessor-version":[{"id":6910,"href":"https:\/\/aleteris.com\/index.php?rest_route=\/wp\/v2\/pages\/6122\/revisions\/6910"}],"wp:attachment":[{"href":"https:\/\/aleteris.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}